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Reservation Date/Time fields

Salesforce always renders Date and DateTime fields relative to the timezone of the user that is viewing them. This means GoMeddo needs some specific fields to allow for correctly inputting and outputting reservation dates and times.

Step-by-step guide

  1. In the GoMeddo app, navigate to the Resources tab

  2. In the Resource hierarchy, make sure that every timezone's top node (defining the timezone of itself and its children) has the correct timezone filled in in the Timezone field. Its children will automatically be given the same timezone

  3. Now strictly follow the following matrix for inputting and outputting reservation dates and times in either the reservation's resource's timezone or the viewing user's timezone:

Input / Output

Which timezone?

Label

Field API Name

What?

Type

  • Input & Output on Reservation Form

  • Input in APEX / API / FLOW

Resource local timezone

  • Start (local time)

  • End (local time)

  • B25__StartLocal__c

  • B25__EndLocal__c

Start/End date & time

Date/Time

  • Input in APEX / API / FLOW

  • Output on record page

Current user timezone

  • User Start Datetime

  • User End Datetime

  • B25__Start__c

  • B25__End__c

Start/End date & time

Date/Time

  • Output on record page

Resource local timezone

  • Local Start Date

  • Local End Date

  • B25__Start_Date__c

  • B25__End_Date__c

Start/End date

Date

  • Output on record page

Resource local timezone

  • Local Start Time

  • Local End Time

  • B25__Local_Start_Time__c

  • B25__Local_End_Time__c

Start/End time

Text(5)

  • Output on record page

Resource local timezone

  • Local Start Datetime

  • Local End Datetime

  • B25__Start_Local_DateTime__c

  • B25__End_Local_DateTime__c

Start/End date & time

Formula(Text)

Example

The following screenshots display a real-world example based on a resource in London (GMT) and a user in Amsterdam (GMT+1)

Timezones

The calendar displays resources in its own timezone. Even if there are two resources shown in the calendar with different timezones, this will display the reservations in these resources in respect of that resource's timezone. The calendar does not automatically adjust itself based on the user-selected Locale and Timezone.

For Example, if you have two resources, Resource One in (GMT+01:00) Central European Standard Time (Europe/Amsterdam) and Resource Two in (GMT+00:00) Greenwich Mean Time (Europe/London) dragging a reservation with start-time 15:00 from Resource One to Resource Two will result in the local time not being changed, the GMT times will be changed.

The same reservation is shown twice in two resources with different timezones:

Resource One (GMT+01:00)

Resource Two (GMT+00:00)

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